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To make the most of your experience, please arrive 15 minutes prior to your appointment to maximise your treatment time.
Please advise us of pregnancy or any health/medical issues or concerns at time of booking. We suggest you turn off your mobile whilst retreating with us. Children under the age of 16 must be accompanied by an adult and will not be allowed into the Spa.
A 50% deposit will be taken at the time of booking your treatment. 48 hours’ notice must be given to change/cancel an appointment. Deposits on Spa or Experience Packages are non-refundable, but can be rescheduled giving 48 hours’ notice.
All Voucher sales are non-refundable. They can however be transferred to a third party, or redeemed against other treatments or products.
Things to remember: Please advise us of any health conditions, allergies, injuries and pregnancy when booking treatments.
Children under the age of 16 years must be accompanied by an adult.
Pedicure. Please remember to wear open-toed footwear.
Eyelash/Brow tinting. A patch test will be required 24-48hrs prior to tinting, please allow for this when booking your appointment.